Karen Pybas Kennedy
Beware! I ordered a bed set online. The price was in US dollars so I assumed the size was for US bedding. I had the set sent to my US address. It was way too small because they weren’t US sizes. I’ve never ordered from an out of country website, so it never crossed my mind that the sizes weren’t the same in US and GB. But, you would think a company that deals in sales across the pond would. I sent everything back, except the pillows, I followed the directions on returns. I had to purchase a new return box because the one that was delivered was damaged. It took approximately 6 weeks or more to receive my order. I decided I didn’t want to wait another 6 weeks for new sizes so I returned for a refund. In the company’s return policy, it states they will refund return costs if they are at fault. I believe my return fee should be reimbursed due to misleading information. If you are advertising a price in US dollars then the sizes should be in US sizes. I’m extremely disappointed in this company. US buyers beware!☹️
5 years ago
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