How would you rate
"The duvet I ordered from the woolroom is fantastic!! The Classic Wool Duvet - Light kingsize keeps me cool at night time its 5*s - would definitely recommend!!"
"After paying higher cost (price dropped quite a bit after purchasing), and then the duty of $32.00, I asked about whether your laundry soap was HE, was told they would get back to me. After a few weeks they never got back to me. I won’t purchase from you again."
"Service and delivery really quick nicely packed with cotton bags
Brilliant products would thoroughly recommend I am absolutely loving my v pillow and kingsize pillow .
Don’t hesitate they are amazing!"
"For a start, Woolroom staff are unanimously delightful, pleasant and helpful. I've phoned a few times as I have trouble with untreated wool and was dubious about buying wool products. I was quite wrong...
I have now had my bed set of pillows, duvet (luxury light) and mattress cover for long enough to know that they are fabulous to sleep with! I was hoping to complete the full winter duvet set by buying a heavier duvet, but sadly it's too heavy on my limbs. (I have rheumatoid arthritis) but never mind, I can layer with mohair rugs! I can't recommend this bedding highly enough and thank you Woolroom for producing them and for having a generous returns policy. I would not have been buying had I not known I could return without question. All in all a perfect production team!
products highly enough"
"My order arrived when it was supposed to and the staff were so friendly at the store where I collected it from"
"Wonderfully warm and light."
"The duvet was as described - light for summer. Delivery was prompt and I was informed of its progress. A good buy."
"Ordered this comforter from the Woolroom and it did not meet up to the promise. The buttons that connect the two parts are not strong enough and separate during sleep.
When I raised the issue they did not respond to solve the issue and basically said I had to suck it up and because I already slept under the comforter the don't offer a refund. How am I to find out the buttons don't work properly by just looking at them?
I raised the issue with PayPal and my credit card company to leverage my buyer protection. This company is not worth doing business with."
"A superbly made product, great on-line purchase experience and on-line chat. But sadly the product did not work for me. Returning the product was just as easy as the purchase. All in all ... a great company to deal with."
"Great service, topper arrived next day. Very pleased with product."
"Wonderful product - great service"
"Lovely item at great price. I am sleeping better due to the lighter weight. Will definitely use you again."
"The combination of weight and coolness combined for a good nights sleep in ages."
"Just decorated bedroom in grey wanted a bit of colour so bought pink rug perfect just the finishing touch I was looking for happy customer"
"Excellent range of products and very quick delivery."
"Excellent quality using a natural product. We have now replaced the pillows, pillow covers, duvet, duvet cover and mattress topper with products from the Woolroom. They are not cheap, but they are very good value for money as they are well made, more comfortable, and better quality than the usual high street offerings and will last a lot longer. The delivery was on time and as expected with no problems too."
"Shocking service. Advertised 3-5 days for delivery, but still waiting 2 week later, despite having confirmed mattresses were in stock when ordering. Had to chase numerous times to even get an initial date for delivery, only for the mattresses to be delivered to the wrong address. Totally refused to do anything to resolve the issue, despite this being their error. Avoid."
")great service lovey product"
"Ali was excellent at customer service, as we had several issues around order, due to the fact your website was not efficient at explaining about UK and EU sizes for duvets. I did spend some time online chatting to customer service guy. However, he did not give me the correct information and I therefore ordered a Double Duvet instead of my normal King Size, as sizes between UK & EU were different, and I felt he was not sure himself about sizing.
Ali did her best to correct this situation. However, felt it most unfair I did not get refund for returning wrong size Duvet, even though I am a past customer and re ordered the correct size"
"The luxury topper [alpaca and wool]that I bought is absolutely great, we have a memory foam mattress which is great but gets hot and uncomfortable. The wool topper adds another layer of luxury and takes away the heat - brilliant!.
The delivery was speedy and all things considered it was great value for money. You really can't put a price on a good night's sleep!"
is rated 4.82
based on 2,574