This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Excellent service and value especially at sale time."
"Excellent delivery.Good quality product."
"Always good service from woolroom. Delivered next day with one hour delivery slot so you can plan your day. Well packaged and protected. Excellent as ever."
"Quick and secure service - delivered to work.
Pillow so far rather fun - esp. teasing out the wool...have not really noticed a great cooling - but then again it has been so hot, I'm not surprised. Lovely and comfortable though..."
"Excellent service. easy to order, arrived next day, courier exactly on time.Lightweight duvets perfect for these hot nights. My only niggle is that both the double and king size are slightly too big for my covers (standard sizes) so there are a couple of ridges where they do not lie flat within the covers. Haven't found a way to rectify this yet!"
"The Woolroom is a company I like to deal with. Their customer service, website, ordering process and delivery is great. Their products are also very good quality. I have been sleeping in my summer weight wool duvet, wool pillows and on my wool mattress topper for almost 12 months. I’m not hot even in this weather. I’m not cold in the terrible winter we had. They keep you perfect temperatures and my husband says the same. We take our wool pillows wherever we go now; can’t sleep without them.
This time I bought a wool throw for the bed in the sale and organic cotton pillow cases. All good quality and excellent service as always. Well done! It’s a rarity these days to say a company we’re a pleasure to deal with and provide good quality products as well!"
"Really quick service and the mattress topper we purchased is super comfy. Happy!"
"I love the duvets and cushions I got. They're comfortable, high quality and the fact they're natural and British is important to me"
"An excellent product speedily delivered. The mattress topper arrived in the middle of the heatwave and helped us get a good nights sleep without over heating."
"It did what it said it would"
"very speedy delivery and a wonderful product……. what more can I ask for?"
"The ultra light quilt is well made and ideal for the current hot summer nights."
"A good nights sleep on a very comfortable pillow"
"Delivered my lightweight duvet very quickly."
"I was impressed with the online chat function as I was able to have my question answered immediately. I was also impressed that each item came within its own protective bag, as during transit the box had aquired a hole; the bags prevented soiling and damage to the products. All of my items had been ‘upgraded’ to high thread-count organic cotton, and the quality seems very good. Only one complaint so far: for the pillow casings, where the fabric has been cut to the required size and the seams sewn, the quilting stitches were coming undone in several places, and I spent a long time tying the loose threads into knots so they did not come undone any further."
"Very prompt service for an extremely comfortable mattress topper"
"products are good quality and do what they say. The only problem i had was i bought a double size duvet but it was to big for 3 different double size duvet covers i had. are your duvets slightly bigger than standard ?"
"This was our third purchase of a wool duvet from Woolroom. We were so impressed with the benefits that we have been rolling them out (quite literally) for all the children. Please could we have a loyalty discount for our fourth purchase. (I have also recommended to my brother and sister and they also bought). So that is five happy customers in our family alone."
"Great descriptions on website that helped me decide the right duvet for me. The duvet is flatter and denser than polyester ones but not as heavy as I thought. I'm hoping it keeps me super warm this winter."
is rated 4.82
based on 2,616