woolroom Reviews

4.81 Rating 4,364 Reviews
96 %
of reviewers recommend woolroom
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
97%
Customer Service
communication channels
Live Chat, Email, Telephone
queries resolved in
Under an hour
customer service
4.91 out of 5
Read woolroom Reviews

About woolroom:

Woolroom sells natural, chemical free bedding and mattresses. Whether you're looking for a new duvet, pillows, topper or a mattress you'll be sure to find something that can ensure you get a healthier, more rested night's sleep.

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Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland

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Surprised and delighted by the speedy delivery time from order to huge box arriving at our front door. Our silky smooth double duvet slid easily into the cover. It was so inviting I went to bed really early. A warm super comfy night, even the dog enjoyed sleeping on top.
Helpful Report
Posted 5 hours ago
Not really Woolroom's issue but the parcel was, initially, supposed to be delivered on the 3rd December, then the 4th....and was late and we had to go out, hence miss the delivery. Happily, I managed to contact DPD and arrange for the parcel to be left in an open shed, not really satisfactory.
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Posted 7 hours ago
I bought the all season bundle. Prompt service. Products as described and expected. Just be warned, wool duvets as not as plump and cosy in appearance as synthetic ones but they are as warm. I suffer terribly from night sweats and these have stopped with wool duvet, though I'm just as cosy at night. I am sleeping much better and not waking in the middle of the night, freezing cold from perspiration.
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Posted 8 hours ago
Was pleased with delivery. Loved the cotton storage bags! Now that we've slept a few nights under the medium weight comforter, we love its warmth - no longer need a "foot afghan", and there's no shifting of feathers, so there's no cold spots, or huge puffs of down elsewhere, due to our movements. Thanks for a quality product.
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Posted 8 hours ago
Very pleased with pillows only had them a few days and already think that they are very good and very good quality as we had Casper pillows before as they were good but not as good as woolrooms many thanks will be ordering a duvet next
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Posted 8 hours ago
Purchased a warm duvet and pillows and are very pleased with both. The duvet is just very comfortable without being over warm. The pillows have a lovely quilted outer casing and the zip makes it very easy to adjust the amount of wool required.
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Posted 10 hours ago
I ordered a double duvet as well as X1 pillow. I am very pleased with the quilt, which I find keeps me at the right temperature (not too hot). However, I am very disappointed with the pillow, having had this for 1 week it is lumpy, uncomfortable, very misshapen.
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Posted 10 hours ago
This is the second time I have bought something from woolroom. They are quick to respond and answered a query I had in depth. I just love my wool duvets.
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Posted 16 hours ago
My wool duvet is wondrous, and it is so comforting to think that it causes no environmental harm - thanks
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Posted 16 hours ago
Excellent service and a great comfortable pillow.
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Posted 17 hours ago
Placed first order with Woolroom which arrived within a few days. Very pleased with purchase and service.
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Posted 1 day ago
Item arrived ahead of schedule - today, in fact. Looking forward to see how it works. If successful, I will reorder.
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Posted 1 day ago
I have no words to describe how happy I am with my purchase and cannot praise the outstanding quality and comfort of these items highly enough. I bought the deluxe washable wool pillow protector, mattress protector and the all seasons duvet also from the deluxe range. It comes in a lovely cotton bag ideal to be re-used for storage. When I received it, I put it on the bed immediately. It has a crisp texture and you can tell just by looking at it that is extremely well made and I couldn't wait to use it. When I finally got to bed later that day I noticed a huge difference in how it felt compared to my old synthetic mattress protector and duvet. You feel warm and cocooned but not stuffy and suffocated like with synthetic bedding. You can definitely feel the fact that it's breathable and works with the temperature of your body unlike with synthetic. I did not want to leave the bed in the morning and have been raving about it to all my friends so much that now they're sick of hearing me. This company definitely know what they are doing. As I have the whole set already, I'm really hoping that they also start manufacturing sheets and duvet covers? Hint hint. :)
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Posted 1 day ago
Have previously purchased from Woolroom. I now have a mattress cover, great, and recently bought a pillow which is fab and a I am no longer waking up with a stiff neck. Easy online purchases and occasional visit to shops are an enjoyable experience. Intend to buy more in the future. Can recommend.
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Posted 1 day ago
Excellent, can't recommend enough!
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Posted 1 day ago
Very prompt delivery of the duvet. We have used it for two nights and so far, so good, light, but warm.
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Posted 1 day ago
Excellent Service Next Day Delivery Almost felt like it had arrived before it was ordered
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Posted 1 day ago
Ordered duvet because price very competitive and absolutely delighted with my purchase. Amazing quality, great nights sleep and speedy delivery. Highly recommended!
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Posted 1 day ago
The product was delivered on time. It was well wrapped. The duvet was in perfect condition and made well. Have been using this duvet for three weeks and it is just as I had hoped for. Comfortable and warm. Replacing my previous duvet was very difficult for me as I found the hollow fibre type too difficult to manage and too light. I didn't want the crisp packet noise from feather ticking. This is the silent comforter and I love it. Recommend.
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Posted 1 day ago
I found the website easy to use and informative. Communication was great - I was kept informed of my order's progress and it arrived when it said it would.
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Posted 1 day ago
woolroom is rated 4.81 based on 4,364 reviews